Sandra brings 13 years of insurance claims and government contract work experience to GRS. As GRS’s Quality Assurance manager, she leads a team of GRS QA Reviewers to ensure that all files follow the correct procedures for each of our clients. Sandra is a stickler for detail and organization in claim handling, and she coordinates with the GRS P&C management team to calibrate field adjuster and QA reviewers in delivering consistently high-quality finished products. Sandra is a Six Sigma Yellow Belt and is working on her Associate in Claims (AIC) designation. Many are surprised to learn that Sandra was previously an emergency medical technician in New Orleans for 14 years — a fast-paced, high-energy environment that is not unlike catastrophe claims handling.